State Farm® Insurance Agent Tom Kanaly
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sharlene Dillander
July 29, 2026
"I contacted them to get quote today, and Tom was very helpful and informative. I ended up saving money when I switched. Heather was also helpful in getting me switched over. I've only had the one contact with them so far, but as of right now, I highly recommend them :)"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Louisville. "
Edwin Culver
July 28, 2026
"Heather was very accommodating and very sweet and patient dealing with me. I appreciate that so much. And got coverage immediately. Can't wait to have them cover. My house will be soon. Thanks a lot Heather"
Liz Zirnheld
July 26, 2026
"Heather is amazing! Always so pleasant and eager to help. So thankful for her knowledge and expertise on all things insurance. Heather went above and beyond for me When I called her office after closing time… In fact, she turned around to take care of my needs. I trust Heather and Tom K. State Farm for all my homeownership and car insurance needs. Because I have always been Taken such good care of, I actually followed Heather from my previous State Farm agent’s office when they closed. I trust in this office, and cannot say enough good things about them. Do yourself a favor, and call Heather. She will get you taken care of."
"Thank you so much for the 5 stars, Liz! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
SARAH SATTERFIELD
July 24, 2026
"Fast, quick, and extremely professional!!"
"SARAH, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Louisville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Tom Kanaly and Team "
David Conner
July 24, 2026
"Great job taking care of me. Thank you Tom and team."
"Thank you so much for the 5 stars, David! We truly appreciate your feedback and are always happy to help whenever you need us. "
Fred Robinson
July 22, 2026
"Tom was very helpful in setting up my insurance. He not only got me discounts, he made the entire process seamless. I recommend!"
Ofelia Cardenas
July 20, 2026
"Thank you Tom! You were so helpful and kind. Look forward to insuring with you for many years."
"Thank you so much for your kind review, Ofelia! If you need insurance assistance, we are just an email or call away! - Tom Kanaly, your State Farm Agent "
Grant P
July 3, 2026
"Heather Caswell is amazing, very personable, and relatable."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Rob Fennell
July 2, 2026
"Great services"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tom Kanaly’s Team. "
MeMe Hays
June 30, 2026
"Super nice people....a great place to deal with!!"
"MeMe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tom Kanaly’s Team here in our Louisville office. "
Bailey Moore
June 27, 2026
"Was so patient and got us a great price for car insurance and renters ."
"Wow, thank you for the 5-star review, Bailey! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Abraham Bolton
June 27, 2026
"Excellent service"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tom Kanaly’s Team. "
Dominique Razeeq
June 26, 2026
"I had a very positive experience. The staff I worked with, particularly Heather, were very knowledgeable and helpful. Additionally, they were able to significantly reduce my insurance premiums for the same coverage."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Elenys Peraza Monteagudo
June 25, 2026
"Great Help by Heather she was able
To explains every questions and find the best price in town for my rental and car insurance."
"Elenys, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Tacie Norman
June 22, 2026
"Wonderful and very helpful"
"We are grateful for your 5-star review, Tacie! Thanks for taking a moment to share your positive rating of State Farm Agent Tom Kanaly’s Team here in Louisville . "
Penny Havens
June 16, 2026
"Heather Caswell is amazing to work with. She is honest and so knowledgeable about insurance! Everyone should work with her!!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Kanaly’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Louisville ."
Jack Downs
June 16, 2026
"On an extremely short notice, Heather at Tom Kanaly's office in Fern Creek Kentucky sent to us a binder insurance document listing a newly purchased property as our home address. We needed this document in order to update our driver's licenses in Kentucky. Heather saved our day for sure as at the time Kentucky was transitioning to a new licensing system. We were able to get our licenses changed/updated only because of what Heather did for us. THIS is service extraordinaire."
"Thank you so much for the 5-star rating, Jack! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
A E
June 15, 2026
"Five Star Plus Service!! I have multiple policies and at times lots of questions. Heather is friendly and professional. Communication has always been great, my questions and concerns are always promptly addressed. I would not hesitate to recommend this office and State Farm to family and friends."
"Wow, thank you for the 5-star review, A! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Daniel Smith
June 13, 2026
"What a amazing experience I had with Tom, at first I thought it was fake but then grew to trust him and finally realized he was a trusted agent! ( my aunt clicked on a random internet) anyways I look forward to working with Tom in the next decade!"
"Thank you for the 5-star review, Daniel! Here on State Farm Agent Tom Kanaly’s Team, we are proud to serve our community and appreciate your recognition. "
Rena Chandler
June 11, 2026
"One call and he handed everything I needed!!!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tom Kanaly’s Team. "
david poore
June 11, 2026
"Heather answered my question about my car policy and took care it. She was very knowledgeable and polite."
"david, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tom Kanaly’s Team is just a call or email away!"
Gilbert Nduwayo
June 10, 2026
"I want to share my comments concerning
Tony, You are quick and responsible.
Thank you for fixing my issues"
"Thank you for the 5-star review, Gilbert! Here on State Farm Agent Tom Kanaly’s Team, we are proud to serve our community and appreciate your recognition. "
steve meyer
June 10, 2026
"Heather is always very courteous and genuinely concerned when calling with an issue at my State Farm agents office. I called due to an issue with a claim and she worked expeditiously in getting it to the correct corporate team for re-evaluation. Once it was in the correct persons hands, the issue was analyzed and resolved to a final resolution immediately. I do not believe my issue would have been fixed if it was not for Heather getting me to the correct resource and having it escalated. It is talented people like her that ultimately brings customer delight and keeps State Farm customers happy and long term with the company. I truly appreciate everything she did for us in resolving our issue. Thank you!"
"Thanks so much for the amazing review, steve! We really appreciate your support here in Louisville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Joe Robinson
June 10, 2026
"Heather was very helpful and made the process much easier than I imagined it would be .. Thank you"
"Joe, thank you for your wonderful review of State Farm Agent Tom Kanaly’s Team!"
Samantha Flinchum
June 2, 2026
"Communication on key kind and very easy to work with"
"Wow, thank you for the 5-star review, Samantha! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"