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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allie Morris

November 4, 2025

5  out of  5
rating by Allie Morris
"She was absolutely wonderful! We had good conversations while setting up everything and she quick and very nice about everything! If you’re going to call State Farm and set up anything I would 100% recommend heather caswell!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kenneta Daynes

November 3, 2025

5  out of  5
rating by Kenneta Daynes
"Was very helpful in helping me get my insurance on my 2011 Impala. Thank you"
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Pamela Shearer

November 3, 2025

5  out of  5
rating by Pamela Shearer
"Was very nice and saved ma some money thank you for sending him my way"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teresa Selby

November 1, 2025

5  out of  5
rating by Teresa Selby
"Great team of experts who know how to take care of business. Thanks Tom!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gabby Pelcher

October 31, 2025

5  out of  5
rating by Gabby Pelcher
"He is amazing. he is so understanding and willing to work with you. I wish we started our insurance with him Sooner."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andrew Faubert

October 31, 2025

5  out of  5
rating by Andrew Faubert
"Great rates on auto insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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The Bluegrass Witch

October 29, 2025

5  out of  5
rating by The Bluegrass Witch
"Tom is a great guy who gave me a better quote than any other insurance provider! Highly recommend him! Thanks Tom!! 🌈"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Travis Johnson

October 27, 2025

5  out of  5
rating by Travis Johnson
"Heather is the best and nicest insurance agent I have ever spoken too and that has helped me she is the best highly recommend you guys get insurance through her she treated me with the upmost respect and we had a few laughs also tell her Travis sent you Team State Farm for the win 💪🏽"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ixced_sherbert _

October 27, 2025

5  out of  5
rating by Ixced_sherbert _
"Very friendly and helpful ☺️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Charles Stith Jr

October 17, 2025

5  out of  5
rating by Charles Stith Jr
"Had a great conversation with this agent,very helpful and courteous helpful in getting my information all taken care of and insured."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Teresa Johnson

October 17, 2025

5  out of  5
rating by Teresa Johnson
"Heather was amazing and knowledgeable. She answered my questions in plain language I could understand."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Moe Diouf

October 16, 2025

5  out of  5
rating by Moe Diouf
"Nice guys,very reliable. If you ever need a good insurance guy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vickey Callahan

October 16, 2025

5  out of  5
rating by Vickey Callahan
"Good experience. Heather is very knowledgeable and helpful. Answered any and all questions. It was a pleasure working with them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jamiya Thomas

October 8, 2025

5  out of  5
rating by Jamiya Thomas
"Heather worked fast, efficient, and gave me a way lower price then previous insurance companies. I love the conversations and she was very friendly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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VirtueApex

October 6, 2025

5  out of  5
rating by VirtueApex
"Quick and easy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ms. Ti

October 3, 2025

5  out of  5
rating by Ms. Ti
"Tom is great! He is understanding, patient, and reliable. I am grateful he is my agent. Great quality service. I would not go anywhere else. He is the best. Heather is amazing as well. She is also very supportive, patient, and a life saver. Best place for business needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shanda Tabor

October 3, 2025

5  out of  5
rating by Shanda Tabor
"Patient and kind"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darren Ellis

October 2, 2025

5  out of  5
rating by Darren Ellis
"This is Darren Ellis. I just got off the phone with the agent. She was very cooperative, very nice and very appreciated to talk to pleasant to talk to. She does a great job on the phone and she should be very well commended and I thank you all again and her as well. Have a great day!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rheece Davis

October 1, 2025

5  out of  5
rating by Rheece Davis
"I just want to start off by saying thank you so much Heather for your perfect customer service! I can't tell you the last time I have talked to someone over the phone that has been able to adequately listen to my needs and to maintain a respectful tone. After getting 20 other quotes from different agencies you were able to give me a fair quote that works best for my children and I! The conversation was genuine, the price was fair, and I'm so glad you were able to help me!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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DatFrazierGurl

September 30, 2025

5  out of  5
rating by DatFrazierGurl
"Excellent Customer Service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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KY Claunch

September 26, 2025

5  out of  5
rating by KY Claunch
"Made the experience quick and easy. Will definitely recommend him."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Spencer Holt

September 13, 2025

5  out of  5
rating by Spencer Holt
"Called to discuss my bill and Pam did a great job to explain how the discounts work and helped me figure out ways to lower it"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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donald wilson

September 11, 2025

5  out of  5
rating by donald wilson
"Very helpful took care of everything I will always do business with him all around a great guy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Majka

September 9, 2025

5  out of  5
rating by John Majka
"We've been with State Farm for over 67 years and Tom for over 48 years. Tom and his office always efficiently and politely helped us with claims and minor problems. They know their stuff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Luis

September 4, 2025

5  out of  5
rating by Luis
"Heather answered my call and helped me get car insurance quick and affordable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "